If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Title and risk of loss for all products ordered by you shall pass on to you upon Indian Postal Department.

Delivery:
indiateethertoys.com will make a maximum of three attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts indiateethertoys.com reserves the right to cancel the order(s) at its discretion.
An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.
Sometimes, delivery may take longer due to
1. bad weather
2. flight delays
3. political disruptions
4. other unforeseen circumstances
In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
Also, we will not be able to compensate for any mental agony caused due to delay in delivery. The customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled.

“The Buyer agrees that the title to the goods is transferred to the buyer at the time of placing the Order and dispatch confirmation thereof irrespective of Shipping of Goods and COD which are to be done in due course being separate chargeable facilities”

Post Delivery:
Returns and Exchange conditions:
indiateethertoys.com don’t sell products in wholesale or in Bulk, in case if you are not happy with the product you can demand refund in 10 Business Days (mon-fri), after this refund will not be proceed.

Limitation on refund amount for courier charges
Customer need to send scanned copy to info@indiateethertoys.com and we will proceed your courier amount which you paid. We request customer that don’t pay more than Rs.150 /Kg. we will proceed Rs.150/Kg. courier charges for your shipment.

indiateethertoys.com will accept Return or Exchange only if the following conditions are met.
1. The tags on the product should be intact.
2. The product should be unwashed, unused and in an undamaged condition.
3. The item needs to be returned along with the original packaging.

Our process and responsibility
indiateethertoys.com will not be liable for the products returned by mistake
In a scenario where a product not belonging to India Teether Toys is returned by mistake, India Teether Toys is not accountable for misplacement of the product and is not responsible for its delivery back to the customer.

Limitation on refund amount for courier charges
Please do collect the India Post Slip/Written confirmation from the Courier Company that the Return Process has been done for a particular shipment/order.

IPC (Indian Postal Slip) to be produced in case of discrepancy between customer and our partner
In case of any discrepancy in the status of reverse pick up of a product, (where the customer claims the product has been returned, while our system suggests otherwise) refund will be initiated only if the customer successfully furnishes the RVP slip given at the time of the pick up.

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